Área de enfoque

Gobernancia

Creative has decades of experience implementing governance programs in the most challenging, fragile and conflict-affected environments, as well as in more stable development contexts.

Our governance work focuses on enhancing the accountability and efficiency of public institutions, building responsive service delivery, ensuring the meaningful participation of marginalized groups and coordinating across sectors and levels. Creative uses a people-centered approach to support and engage communities and governance actors as they respond to local needs, address governance drivers of conflict, rebuild trust and improve legitimacy. We work with government actors, citizens and civil society as part of a comprehensive approach to governance.

We weave conflict-sensitivity and protection strategies with demand-driven capacity strengthening to support locally led initiatives that address human rights violations, improve citizen security, and increase access to justice.  Our work includes flexible funding and rapid response mechanisms to provide timely support to civil society organizations, grassroots mobilizers, historically excluded communities and academia at critical moments of change.  

Creative partners with local governments and civil society to develop citizen-responsive security services in post-conflict settings. A critical component of the community policing approach is to ensure local stakeholder participation. Our approach includes creating inclusive and safe spaces where citizens can communicate security needs and concerns directly with the security providers. Creative’s tested Community Policing Assessment Tool is used to evaluate civilian perceptions of security providers’ legitimacy, effectiveness, responsiveness, transparency and ability to provide essential security services, critical conditions for building legitimate government institutions and longer-term stability.

Using a politically informed, systems perspective, Creative supports community and ethnic leaders, individual civil society organizations and their networks to effectively advocate, hold duty-bearers accountable and constructively engage with each other. In tandem, we reinforce collaboration and facilitate partnerships and collective action among civil society, academia, the private sector, and the government as part of efforts contributing to democratic reform and public service improvements.

Creative works with local actors to co-create the most context-appropriate and effective measures to deepen the integration of accountability and anti-corruption mechanisms across sectors and support integrity norms. We support disclosure and transparency around government procurement processes, services, budget expenditures and sectoral data. We partner with government actors and civil society organizations to enhance service delivery efficiencies and engage communities in social accountability and oversight measures related to service delivery. We also strengthen the organizational and technical capacities of civil society and media watchdogs.

Creative addresses the emerging threats of violence and fraud by offering electoral threat assessments, facilitating election conflict prevention planning, and supporting peaceful election advocacy, electoral audits, and fraud forensics. We work closely with election management bodies—the backbone of the electoral process—and other electoral stakeholders to become more inclusive, effective, and responsive to voters’ needs, effectively incorporate gender-sensitive approaches, and include marginalized groups in the process.

Creative supports local leadership in understanding, tracking and countering MDM and building networks of like-minded actors who prevent and respond to MDM threats. Recognizing that MDM originates from various sources across digital, social, and traditional media, and new MDM topics emerge continuously, Creative combats MDM differently across contexts. Based on that, we tailor interventions to increase media literacy effectiveness, change beliefs or behaviors surrounding MDM, and provide local actors with information and skills to counter it. 

Creative recognizes the importance of providing public services that respond to the heterogeneity of citizens’ needs and delivering these services with do-no-harm, quality, accessibility and equity at the center. We support government actors in implementing strategies that segment citizen bases, establishing citizen-centered mechanisms that proactively and inclusively seek and utilize citizens’ feedback, mobilizing resources for the delivery of services and responding to shocks in a timely manner. We also work with citizens and civil society to equip them with the skills and capacities needed to clearly voice and advocate for their needs and hold governments accountable.

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